This Supervision Essentials course is ideally suited to the new team leader, supervisor or manager – who is managing a team of employees for the first time. The course covers the essential requirements when making the transition to a leadership position.
Maximum number of attendees:
24 at EMA Consulting training facility
24 at client premises
This course caters for Managers and Supervisors who are required within their day-to-day duties to manage employees. No Prior experience or knowledge of employee management is required.
Provides knowledge and practical skills in:
Roles and responsibilities of a supervisor
Qualities and skills of a supervisor
Common pitfalls and strategies
The key to effective interactions
Giving effective feedback
Managing poor performance
Enforcing workplace policies
Reasonable management action
Dealing with difficult workers
Coaching and mentoring
Setting smart performing goals
Delegating and tasking effectively
Conducting meetings
($4,100 for clients with a current MyEms Subscription)
NB: Excludes GST, room hire, catering and reasonable travel and accommodation expenses when face-to-face training us delivered outside of the Adelaide metropolitan area.
Workplace investigations can be a difficult and time consuming process, and often organisations are needlessly exposed to risk. This course dispels the myths surrounding workplace investigations and managing employees.
Understanding the Fair Work Act and Industrial relations is a critical business issue, with potential significant impact. Don’t let unions and employees explain their version of the rules – build your understanding first.
Managing day-to-day absenteeism issues can be tricky. Attendees will be provided with an understanding of the relevant laws and best practice processes for assessing and managing different types of absences in the workplace.
