Effective Conversations

About this course

The quality of our relationships influences the quality of our conversations. This course draws upon evidence based organisational neuroscience to provide leaders with an improved understanding of the key influences of social interaction. This knowledge enables leaders to cultivate environments where team members feel safe, which enables them to engage in effective conversations.

 

Who should participate?

This course is suitable for all leaders or anyone seeking to improve their ability to interact with others.

Maximum number of learners:

To enhance learner participation and engagement a maximum of 24 learners can attend face-to-face and online training sessions.

Relevant to

  • Leadership
  • Employee Relations

Course Content

Learning Outcomes

At the end of this training learners will be able to:

  1. Identify the key differences between managing and leading.
  2. Identify the importance of defining leadership deliverables.
  3. Identify the methodology used by some of the world’s highest performing organisations to create high performance environments.
  4. Identify the key organising principles of the brain and how they impact communication.
  5. Identify the limitations of the brains self-regulation network and the potential impact on communication.
  6. Identify the domains that influence social interaction.
  7. Assess self and team against the domains that influence social interaction.
  8. Identify the effect of mirror neurons.
  9. Identify the key strategy used to cultivate greater social connection within teams.
  10. Identify the key stages within the effective conversation model.
  11. Apply the effective conversation model.

Course Details

Group Training

Full Day face-to-face or 2x 3 hour facilitated online sessions

Available Face-to-face or online

$4,500

($4,100 for clients with a current MyEms Subscription)

NB: (excludes GST) plus reasonable travel and accommodation expenses when face-to-face training is delivered outside of the Adelaide metropolitan area.

For all enquires
please email us at info@emaconsulting.com.au

Explore Courses

Investigation & Disciplinary Management (Individual)

All leaders require appropriate knowledge and skills to effectively manage performance and behaviours related issues with confidence. This course dispels the myths and complexity surrounding workplace investigations by providing leaders with the foundation knowledge required to manage issues consistent with best practice.

Investigation & Disciplinary Management (Group)

All leaders require appropriate knowledge and skills to effectively manage performance and behaviours related issues with confidence. This course dispels the myths and complexity surrounding workplace investigations by providing leaders with the foundation knowledge required to manage issues consistent with best practice.

Bullying & Harassment Awareness

Unsafe behaviours underpin the evolution of a destructive workplace culture. This course provides learners with awareness of psychosocial hazards, and the subsequent psychological and physical impact that unsafe behaviours have on individuals, teams, and organisations.

For your business transformation
Let’s start a conversation