SUPERVISION ESSENTIALS

Supervision Essentials course is ideally suited to the new manager - who is responsible for a team of employees for the first time. It covers the essential requirements when making the transition to a leadership position.

ABOUT THIS COURSE​

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This Supervision Essentials course is ideally suited to the new team leader, supervisor or manager - who is managing a team of employees for the first time. The course covers the essential requirements when making the transition to a leadership position.

Maximum number of attendees:

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• 24 at EMA Consulting training facility 

• 24 at client premises (subject to relevant COVID-19 restrictions)

COURSE CONTENT

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• Role and responsibilities of a supervisor
• Qualities and skills of a supervisor
• Common pitfalls and strategies
• The key to effective interactions
• Giving effective feedback
• Managing poor performance
• Enforcing workplace policies
• Reasonable management action
• Dealing with difficult workers
• Coaching and mentoring
• Setting SMART performance goals
• Delegating and tasking effectively
• Conducting meetings

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WHO SHOULD PARTICIPATE?

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This course caters for Managers and Supervisors who are required within their day-to-day duties to manage employees.

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No prior experience or knowledge of employee management

is required.

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